Privacy Policy

This Privacy Policy explains how 1Stop Express Heating and Air collects, uses, and protects your information when you visit our website or interact with our business.

Information We Collect
We may collect the following types of information when you use our site or contact us:
• Name
• Phone number
• Email address
• Service address
• Details related to your heating and air needs
• Any information submitted through forms on our website

If you schedule service, request an estimate, or contact us directly, we may also collect additional details needed to complete your request.

How We Use Your Information
We use your information to:
• Provide HVAC services
• Schedule appointments
• Send confirmations and updates
• Respond to questions
• Prepare estimates and invoices
• Improve our website and customer experience
• Send occasional service reminders or promotions if you choose to receive them

We do not sell your information. We do not share your information with outside parties except when necessary to complete your service or comply with the law.

Third Party Services
Our website may use trusted third party tools for scheduling, analytics, payments, or form submissions. These providers have their own privacy practices. We recommend reviewing their policies if you interact with those services.

Cookies and Website Data
Our website may use cookies or tracking tools to help improve site performance and understand how visitors use the site. This information is general and does not personally identify you.

Your Choices
You may choose not to provide certain information, but it may limit our ability to schedule service or respond to your request. You can unsubscribe from promotional messages at any time.

Data Protection
We take reasonable steps to protect your information from unauthorized access or misuse. No system is perfect, but we work to keep your data safe.

Links to Other Sites
Our website may link to third party websites. We are not responsible for the privacy practices of those sites.

Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.